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Sandals Negril 10/19/03 – 10/24/03
First, a brief background. My husband and I honeymooned at the Sandals Royal
Caribbean 13 years ago (10/1990) for 10 days, and stayed at the Sandals
Antigua in May 1995 for about 5 nights. Our stay at Sandals Negril was for 5
nights starting Sunday, October 19, 2003, and we opted for the Beachfront
Deluxe room, as we had heard that non-beachfront rooms were on the road side
of the resort and got a lot of traffic noise.
TRANSPORTATION
SANDALS BUS: I read a fair amount on the internet about how horrible the bus
ride from the airport is. All I can say is that I’ve done a fair amount of
traveling, and the bus ride was FAR from terrifying (although, as my husband
pointed out, my view of the oncoming traffic was obstructed) or
uncomfortable. My husband, who is not a squeamish (or even careful) driver,
was kind of rattled by what he saw. I should point out that the Sandals
driver, Ricky, was relatively careful—the things my husband saw were
perpetrations by other drivers. Ricky told us that the highway from Montego
Bay to Negril was much better than it was even 11 months ago. It is almost
completely finished (with the exception of a few areas right outside Montego
Bay), and the Sandals bus was a newish Toyota that could accommodate around
20 people. It was air-conditioned and quite comfortable (unlike the hot,
rattle-trap VW bus we took in Antigua 8 years ago). As an aside, I grew up
in the Washington D.C. area and have driven the beltway many, many times –
which in my opinion is way more frightening than the ride to/from Sandals
Negril.We stopped halfway to Negril for a beer/ drinks/ restroom break. The
restroom of the place we stopped at (The Golden Rule? The Golden Apple?) was
exceptionally clean.
SMALL PLANE TO NEGRIL: We declined the offers in the airport for $60/person
plane rides to Negril. I am in the process of obtaining my private pilot’s
license (over 60+ hours flight time) and I am pretty sure the Jamaican
standards for licensing are not as strict as in the U.S. – not to mention
pre-flight checks and maintenance issues. While there is a lot to be said
for practical flying experience – which many of the Jamaican pilots may have
-- there’s a lot to be said for prevention, too.
ARRIVAL
After arrival, my husband and I were ushered to the side lobby area, where
we were given cool washcloths and champagne (in my husband’s case, an
alternative drink as he can’t drink champagne). People who had concierge
level rooms were taken to their rooms right away. Our check-in took around
25 minutes, and was complicated by the fact that we hadn’t received some
sort of voucher that was supposed to have been sent to us (FYI, the
reservation was made online at the Sandals website via their official travel
agency, Unique Vacations). There were about 4 other couples checking in at
the same time, and after we were all cleared, the female Playmaker gave us a
very perfunctory greeting and handed out bags with lotion, aloe vera gel,
shampoo and our room keys and safe keys. We were also given a “credit card”
for any purchases that we might need to charge to our room. We did ask for a
free upgrade, but were not given one (a first for us). I chalk this up to
the fact that the next level above ours involved concierge service – even if
they were not booked up at that level, it would cost Sandals money to
provide concierge service (which would not be the case if, say, they
upgraded you from standard to Beachfront Deluxe). Oh well.
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GROUNDS: GENERAL IMPRESSION
My husband and I chose Sandals based on our other experiences with Sandals.
The reason we chose this one was because we wanted a more “village”-type
feel, like we had experienced at the Sandals Royal Caribbean and Sandals
Antigua. By that I mean we didn’t want to be in some mega-storied hotel
plopped on the beach. And we weren’t disappointed. Like SRC and SA, this one
is more spread out. If I had to choose the most beautiful one of the three
we stayed at, though, I would chose Sandals Antigua. BUT, the grounds were
beautifully kept up at Sandals Negril, and maintenance was constant. |
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ROOMS
Our room was #5146, a ground level Beachfront Deluxe. While at first I was a
bit nervous about being on ground level (privacy and break-in issues), the
very visible resort security eased my fears. Besides, it’s a lot easier to
run into your room from the beach for forgotten items if it is at ground
level. Our room was very clean, and the A/C worked fine HOWEVER I do prefer
temperatures on the warmish side (72 – 74 degrees). If I was one of those
people who likes it cold, cold, cold, I might have been uncomfortable. The
bathroom was fine, although water pressure in the shower could have been
better (I think the showerhead could have done with being replaced). Also,
the toilet ran unless you jiggled the handle (a minor annoyance). The bed
was very comfy. TV channels are limited – but come on, are you really
shelling out the big bucks to watch TV? (Also, there are sports channel TV’s
over at the sports bar). The open closet was spacious. There were plantation
shutter windows with screens on either side of the patio doors. There was
one feature of our room that proved very troublesome: the locks on the
doors. Our hall entry door featured a knob lock and security latch system,
and our patio door had a knob lock that you couldn’t unlock from the outside
(no keyhole). So on our first night, we accidentally locked ourselves out
when we locked and latched the hall door, then exited through the patio door
– which we locked behind us. So there we were, locked out of our room even
though we had keys. Seems like a setup for constant lockouts if you ask me.
Someone did come and help us get back in, after a little bit of waiting.
NOISE
I add this because on our very first night, a Sunday, I was unable to sleep
until 3 a.m. due to the sounds of very loud bass speakers coming from the
south side of the resort (I could feel and hear the thudding, although not
the music itself). I was REALLY CONCERNED that this might be the first of
many sleepless nights, but a bartender told me the next morning that it was
some of the resident citizens putting on a party outside of the Sandals
boundaries. Fortunately, they did not repeat their festivities again. In all
fairness, I should point out that I am a light sleeper. I regretted not
bringing earplugs for just this reason! My husband, who could sleep thru
World War III, was not troubled at all. FYI, I have read that roadside
traffic on the non-beachfront rooms could be kind of bothersome.
BEACH
The beach was beautiful and long. I read on one of the Sandals Negril
reviews a complaint about the beach being muddy when you got about 10-15
feet away from the beach (into the water). It is not muddy. There is fluffy
algae stuff in some parts, but it didn’t feel gross. The resort drags the
algae stuff out to sea every once in a while. I think there might have been
more algae than usual when we were there due to the October rainfall and
resulting water turbulence. To the north is Hedonism II (which makes for an
interesting stroll, if you’re into voyeurism, I guess) and to the south is
Beaches Sandy Bay (a Sandals for families – not as nice as Sandals Negril by
a long shot). There are lots of “vendors” eager to sell you their products –
legal and otherwise – on the south side. They are not overly pushy, and will
accept a simple “No thank you”. Just a warning note: I am all for anyone
having a good time during vacation, but only a fool would contemplate
bringing the good time home, if you get my drift.
WATER
The water is fine to drink – very good, actually. I’d say it tastes a lot
better than most bottled waters.
POOLS/JACUZZIS
The pools were a bit on the smallish side, but otherwise fine. The only time
things seemed a little overcrowded was during mid- to late- afternoon, when
pool volleyball was taking place. While you did not need to get up at the
crack of dawn to “claim” pool chairs, they were pretty much all taken by
noon.
FOOD
In general, I thought the food was very good. Breakfast and lunch are buffet
style at the main restaurant. For breakfast, try the orange muffins at the
pastry table – they’re yummy. The melon carvings are unbelievable and there
is a large assortment of most of the things you would find at a nicer
restaurant if you were doing the brunch thing on a Sunday, plus eggs
benedict, made-to-order omelets, etc. For some reason, we seemed to have
trouble getting napkins at breakfast. Here’s a tip: there are lots of
crow-type birds who are assertive about their right to breakfast and lunch
leftovers (at empty tables), so look at your seat before you sit down!! (I
sat down on bird poop at least once). Lunch has the usual assortment of
goodies, but a lot of times we were still so stuffed from breakfast that we
just skipped it. The beach grill has great jerk bacon cheeseburgers; my
husband had one at 2 a.m. and enjoyed every bite! (The beach grill also has
standard hamburger/hotdog/fried chicken/etc). I read on one of the many
websites I visited that it was a good idea to make reservations at Kimono’s,
the Benihana-style onsite restaurant, early in your stay – the idea being
that you could meet & then socialize with other people during the rest of
your stay. We did that, opting for the “middle seating” at 7:30 p.m. the day
after we arrived. I later found out that it was a good choice, as the
earlier seating tends to be a quieter, less sociable crowd (no evening
cocktails yet, I guess). We enjoyed it very much, and made several nice
friends there. We tried to dine at the Sundowner, a very lovely
Jamaican-Asian fusion restaurant on the south side of SN. However, wait time
tended to be very long, especially after 8 p.m. or so. I also heard that
while appetizers appeared quickly, entrees took forever, so if you go, go
early and order LOTS of appetizers and drinks to tide you over. We ate at
the “4C’s” restaurant our last night – sort of a you-pick stir-fry place,
with an emphasis on waist-control measures. Very good and a nice change of
pace…
STAFF
GENERAL ATTITUDE: I really do hate to say this, but both my husband and I
felt that the attitude of the SN staff was somewhat lacking. Anyone new to
Sandals might not notice this, but it seemed obvious to us that there is
some apathy – especially compared to our stays at the Sandals Royal
Caribbean thirteen years ago and Sandals Antigua eight years ago. Our first
impression – the perfunctory “ho-hum” greeting and longer-than-average
check-in when we arrived on Sunday – was not great. Then when we tried to go
in the hot tub later that day, a pool maintenance guy told us very curtly
that the pool & jacuzzi were closed. I felt that his tone was impolite,
given that there were no signs anywhere to indicate (to a clueless new
guest) that the pools were closed (for cleaning and chlorination) at that
time. This is not a blanket condemnation – there were wonderful staffers who
took obvious pleasure in their jobs. But there were quite a few (Garrett, a
playmaker of all things, comes to mind – NOT to be confused with Garret the
waiter) who were below average at best. On the positive side, we loved going
to the swim-up bar when Andre (a real ham) and Chris (quiet, but a great
bartender) were there. Patrick, a waiter, and Sascha, a waitress, were great
if you were eating in the main restaurant. Our lovely, very sweet
housekeeper Carlene brought us a wonderful bouquet (left over from a wedding
I think) on our second day. Icyline at guest services always had a
no-problem attitude and a wonderful smile. And a very kind and prompt
maintenance guy helped us get back into our (inadvertently locked) room at
midnight the same day we checked in. It seems to me that many times you get
the attitude you give – it does help if you don’t leave your manners at
home!!!! But this trip I think we just didn’t get (many times) the common
courtesy that politeness usually produces. For some reason I especially
noticed this with some of the female bartenders.
ACTIVITIES
We were especially lazy this trip, but there was lots of sports equipment
and plenty of activities. Another Sandals “repeat guest” I talked to said
the equipment was in better condition at the Ocho Rios Sandals, but that the
Ocho Rios beach wasn’t nearly as long.
NIGHTLIFE
This tends to be a quieter resort (with the exception of our first night –
see NOISE). The playmakers are not in your face but from what I saw are
certainly happy to help you with activities, etc. (***Exception: Please see
my note on IF YOU ARE A RETURN GUEST).
WEATHER
I was very worried before we left, because I went to weather.com to check
the forecast for the upcoming week. Much to my dismay, all it said was
“cloudy/rain” for each day! Well, I don’t know who fell asleep at the
weather charts, but our weather was okay, considering it was rainy season
(Jamaica gets almost 7 inches in October.) We did get rain in the
afternoons, but it was sunny with patchy clouds the rest of the day. So my
advice is don’t worry too much if the forecast on weather.com looks dismal.
SECURITY
There was visible security – guards routinely walking the grounds, but
unarmed. You can leave the beach to stroll up to Hedonism II on the north
side or Beaches Sandy Bay on the South Side. Sometimes the guards at either
end of the beach take your name and room number, sometimes they don’t. We
did not hear of any robberies, etc. happening on the resort.
SPAS
Heard their spa was great, but didn’t get a chance to go.
MISC TIPS/NOTES
SCHOOL SUPPLIES: Sandals sponsors a local school. We brought with us a large
bag of basic school supplies, which one of the managers, Burchell Henry, was
delighted to accept. He was very proud of a large fundraiser that Sandals
was holding in Christmas to benefit local hospitals and school, and told us
the supplies would be distributed at that time…so if you have the room in
your bags and the time to gather such things, it’s something that does make
a difference for Jamaican people. We used the leftover space in our bags to
bring back souvenirs.
GIFT SHOP: Try to buy your postcards and stamps elsewhere (airport?). They
charge $1/postcard and $1/stamp (the exchange rate at the time we went was
$100 Jamaican = $1.80 U.S.)
LIQUOR: Yes, Sandals does have premium brands. Yes, you do need to ask for
them by name. Yes, Red Stripe does seem to be the only beer. Yes, the
bartenders are happy to re-mix a drink (or concoct a shooter) if you are not
satisfied. Enough said.
BUS TRIP FOR SHOPPING AND RICK’S CAFÉ: We did this and I wouldn’t recommend
because you do not get enough time to shop (only 30 minutes in our case –
very hard if you have vendors clamoring for your attention). After the
vendor area we went on to a total tourist trap-type store for another 30
minutes. If you want to shop, get
a red-plated (insured) taxi and find out the best places to go. Then take
the Booze Cruise on Friday night! I read complaints that Rick’s Café was a
tourist trap, but didn’t find it so. My husband and I had some of the best
shrimp I’ve ever had there – and we lived on the coast of S.C. for years.
“BOOZE CRUISE” on Fridays: This “party boat” will take you to Rick’s Café,
where you can watch insane, scantily clad people dive off cliffs and view
the spectacular sunset while partying as well. We left Friday morning, but
lots of people we talked to were going and looking forward to it.
OTHER: One of the best-known and liked couples we met were smart enough to
bring their own plastic beer mugs – identifying their home state football
team. Not only did this mean bar trips were less frequent for them, but the
mugs were a good conversation starter, too!
HELPFUL WEB LINKS:
http://snclub.homestead.com AND
www.gallconsulting.com AND
www.travelocity.com
IF YOU ARE A RETURN GUEST
Go to guest services right away so that they know who you are – after we
informed them we got a bottle of rum, a discount certificate for the gift
store, and a few other goodies. I read in one review that the manager’s
cocktail and dinner for “repeaters” was fun. My advice is…skip it, or maybe
just go to the cocktail party. The cocktail party was nice, but dinner was a
long ordeal, especially because we were seated next to a bored playmaker
named Garrett, (not the waiter Garrett) who obviously wanted to be anywhere
but there (stilted conversation, long pauses, glazed expression, totally
bored) and the whole thing took 3 hours (from the beginning of the cocktail
party until the dinner thankfully concluded). They did give us another
bottle of rum, and had a quite impressive “show” featuring flaming plates –
but it wasn’t worth the time for us, especially since it was a very long
time between appetizer and entrée and we had to endure Garrett.
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