Sandals Negril Resort Review



Friday – July 30th, 2004

We left San Diego at 10:30 PM so we could fly overnight and arrive in Jamaica early on Saturday. We arrived in Atlanta at 2:15 (5 AM EST). Our scheduled flight to Jamaica at 7:00 AM was cancelled and we were bumped to another flight leaving at 8:30 AM. We arrived in Montego Bay at approximately 11:00 AM.

Saturday – July 31st, 2004

Our flight to Jamaica was smooth. On the flight to Jamaica, we were instructed to complete a customs form prior to arrival.

Here is my first tip to others. We had read on this site that Sandals sponsored a local school. We wrote to Sandals to ask what items were needed the most. We were told that crayons, pencils, notebooks, etc. would be helpful. So, we loaded up our suitcases with a good amount of supplies. On the customs form, we listed these items.

When we were in the Jamaica airport, there were two lines. One was for no items to declare and the other was for items to declare. The no items to declare line went through pretty smooth. The items to declare line was terrible. Every person that went through was required to not only open each suitcase but remove all items. This included clothing, toiletries, everything. There were many unhappy travelers that had packed their suitcases very efficiently and had to undo all of their work in the airport. We were lucky in that we found a very understanding customs agent who saw what we were bringing, that we were bringing them for donation and waved us through without having us to unpack everything.

If you are bringing items to donate, my tip to others would be not to declare these items. If they are “discovered” in your baggage, I would merely state that they are for your own use (say that you like to draw w/ crayons :-). Unless you want to unpack everything (and I mean everything), this would be the best plan.

We looked for the Sandals booth in the airport and discovered that it a very nice lounge. They had couches and coffee in there for their occupants. However, we did not get to check it out thoroughly as there was a bus leaving immediately for Sandals. Besides the line at customs, our stay at the airport was very brief.

We were offered the chance to fly to Negril but based on the advice of others; we decided to take the bus. We agreed on the opinion that it is a good way to see the countryside and view the other cities on the way to Negril. The bus was like a Toyota vanagon. It was air conditioned and the seats were quite comfortable especially compared to the airline seats that we were cramped into previously. The driver stopped for beers in Montego.

I agree with others, pretty insane driving. I was not aware that they drive on the left side of the road there. That combined with the other factors made for an “exciting” trip. Horns are used liberally there, they not only warn pedestrians that they are approaching but they are used almost every minute or so. Just going through the small towns of Lucia and others is humorous. The way the drivers beep and people get out of the way is almost like a presidential motorcade is coming through or something.

We stopped halfway or so for a bathroom and refreshment break. Good chance to stretch the legs, etc.

We arrived at Sandals at about 1:00 or so. Here is one small misunderstanding on my part. The driver that took us to Sandals did take a tip. No big deal but I had thought I read on other sites that the drivers are Sandals employees but this wasn’t the case for us. Again, no big deal but I did want to let other people know so they can have a tip ready to go for the driver.

Now this part was cool. When we were at the airport, they tagged our luggage as well and carry-ons with Sandals tags. They also put a red sticker on these tags. Little did we know that this sticker indicated concierge level! When we checked in, they pulled us away from the others and took us upstairs to check in. This was very, very nice. It was a relaxing, air conditioned room with couches, chairs, etc. They offered us our choice of beverages (beer, rum, champagne) and we got comfortable. There was another couple in there with us that was getting married so we let them go first. Heck, we were in no hurry at all now.

The concierge was very helpful, explained to us their role and how they are there to help us and make the trip smoother for us. Soon, an individual was summoned upstairs and they led us to our room.

We were booked for the Sundowner block, first floor. The Beachfront Concierge level rooms can either be in the Paradise block or the Sundowner block. I’m sure that each has its pro’s and cons but I can say with assurance that I would not want to be booked elsewhere. The Sundowner block is located at the end of the property. That alone is desirable in that there is hardly any foot traffic down there. It is very, very quiet. Also, the beach that is in front of the rooms is big. We noticed later in the week that a lot of people were walking down to our area of the beach because of its width. There is a lot of room to lie out. The first floor is also a bonus because you can enter/exit directly to the beach from the rear door. You can go lay on the beach and if you need to use the bathroom or grab a beer, it’s just a couple of steps away.

There is also a lot of nice foliage outside of the room and hammocks as well. We found the grounds to be in immaculate shape. I could not spot a dead leaf on any of the trees. The flowers were beautiful and the landscaping was truly something to behold. The gardeners do an excellent job of maintaining the property.

The Paradise block is more in the middle of the property. The first floor rooms do have a door to the beach but there is a bit more foot traffic by the front door. There are three stories here so the upper two floors may be quieter but they lack the convenience of direct access to the beach. When we return to Sandals Negril in the future, I will ensure that I get a room in the Sundowner block, it’s really nice.

The room itself is fairly basic. There is the bed, a small table and chairs, TV, hair dryer, night stands etc. The patio outside is cool; there is another table with chairs and a rack to hang wet clothes. The bar was GREAT. There was Red Stripe, champagne, wine, water, soda, rum, drinking glasses, etc. This was re-stocked every morning. Another nice feature of concierge level was the ability to call room service at any time for food. No matter what the time, you could place an order for food. This came in handy many times when it was a little late at night and we got a little hungry, we simply placed a call. One thing that I had thought is that the delivery time would probably be forever, but that’s not the case. Our food was delivered in about 20 minutes each time.

If you haven’t figured it out yet, I would HIGHLY recommend a concierge level room. I don’t know what the price difference is but it my opinion, it is well worth it. The express check in, the in-room bar, 24 hour room service, it all makes for a very pleasurable experience. In addition to this, if you book a concierge level room for 6 nights or more, you will receive a $250.00 credit to use at the resort. This can be used at the spa, gift shop or towards phone calls. We used ours for the spa.

One thing that I noted about this trip was how pampered we felt. My wife and I have never stayed at any extravagant resorts before and this certainly felt like a top notch experience. Later in the week, I asked others about this and they confirmed my thoughts. The staff really does their best to ensure that your stay is as pleasant as possible.

After checking in, we had a quick nap. We were pretty tired after all of the traveling. Later that night, we ate at the buffet. The food was good; the theme was international with a focus on seafood.

Another thing that I was worried about (prior to going) was the food. I can honestly state that the quality of the food was good. I had read from others that the food quality was mediocre but we felt that it was fine. However, after a week we did see some of the same dishes over and over and we did start to get a little “burnt out” on the food. But, it all was very good. Some of the deserts (like the chocolate-banana pie) were awesome.

Earlier in the day (prior to our nap), we met our neighbors. After dinner, we ran into them again at the sports bar. We had a great time with them and I proceeded to get a little trashed on rum punches. They had visited Sandals three years ago and said that things had changed since then. This fact was confirmed by another staff member that had remembered them from their trip.

Apparently, a new manager came aboard about a year ago. Prior to this, the bartenders poured drinks freely and made it a party atmosphere. The new manager stopped this behavior and toned down the free flowing drinks. Sandals also was sending plain clothed “spies” that were hanging out at the bar and reporting back to the manager.

This was a little disappointing to find out and they certainly were disappointed as this fun atmosphere was one of the facts that had brought them back. I think that they still had a good time but they missed their previous experience. I would agree with them that they bartenders are pretty tame and laid back.
 
Sunday – August 1st, 2004

I awoke with a pretty bad hangover. All of the rum punches combined with the traveling didn’t work out too well. We called for room service on this day and took it VERY easy at the beach. The wife wasn’t too stoked about this waste of a day since I was pretty dead on my feet.

A little later that day (when I was feeling better), I was sitting by myself out on the patio. One of the gardeners was walking by and stopped to chat. After talking with him for a while, the conversation touched on the topic of “herb” and he made the offer to obtain some for us. So, to confirm another person’s post on this board, the gardener’s took care of us.

We ate dinner at the Sundowner. This was a very nice restaurant and the food was good. You can either eat in the restaurant or on the beach in front of it. Later that night, an Elvis impersonator was playing on the main stage.
 


Monday – August 2nd, 2004

I took a quick run in the morning at the fitness area. It is well stocked with a good amount of equipment and a trainer in there the morning also. Another tip, if you ever find yourself in need of extra beach towels, check here.

We had another relaxing day at the beach. We went to the concierge office and setup our plans for the rest of the week. I had taken the advice of others and we booked the River Walk Trip and the cruise aboard the Wild Thing to Rick’s Café.

We ate at the main restaurant again that night. This was good because it was an ala carte (table service) compared to the buffet of previous nights. The theme was Jamaican food. The service was much better than when it was buffet style.

Tuesday – August 3rd, 2004

We had a couples massage at the spa at 11:00 AM. While my wife has had massages before, I have not. I have to admit, it was pretty awesome. It was 50 minutes and it was extremely relaxing. They do the arms, legs, back, the works. I was a little worried that it might be a guy doing it but that didn’t happen. I would highly recommend this to any guy out there, it was very refreshing.

Later that day, we took the concierge shopping tour. This is a two hour trip with one of the Sandals employees. There is another shopping tour that later goes to Rick’s also but this tour was good in that the Sandals employee was able to point us in the right direction for bargains.

We went to three stops. The first was a craft market pretty close to the resort. This wasn’t a very pleasurable time in that all of the booths carried virtually the same goods. The vendors really pressure you to go inside, then they kind of obstruct the entrance hoping that you will purchase something. I do understand that the countries economic situation adds to this behavior and I hate to turn somebody away but we really weren’t interested in the goods that they were selling.

The second stop was in downtown Negril and was a little better than the first. The third and final stop was at the Times Square Shopping center. This was a good stop and had everything we wanted. It was more of a mall style and the shops were very clean with little solicitations happening. We purchased Blue Mountain Coffee, T-Shirts and I bought a Cuban cigar also.

We ate at Kimono’s that night. Good meal and it was shared with good company. We ended up going to the talent show later that night with our group. The audience members who participated were great. One guy played a song on the bass with the band. Another guy did a kickass song on a harmonica with the band and the final guy did a song on the guitar. They were all really enjoyable.

We finished the night with our dinner companions at the sports bar. Pretty tame for me since I killed myself Saturday night. Live and Learn :-)

Wednesday – August 4th, 2004

We went to the main pool this day and relaxed. We had the booze cruise scheduled for later that night, so we ensured that we got a good meal before departing.

The Wild Thing was an awesome boat. My opinion on these booze cruises can go either way. A lot of times they are great but when they suck, it’s not good because you are trapped on the boat with nowhere to go.

The boat was late by a half hour but it was a top notch boat. There was a full bar and they did all kinds of little games, Limbo, Booty Shake dance for the women, drinking game for the men. There were some appetizers and everyone got a slice of pizza.

However, we felt the trip was a little expensive for what you got ($70 a person), we thought it should be more like $50 a person.

Rick’s was good. I did the jump four times with another person that we met on the boat. We found a great group to hang out with that added to the good time. The divers that jump there are pretty awesome. These guys are buffed out big time and they do some great dives. Of course, they are going for the tips but they earn it.

Later that night, we had dinner at the Sundowner with the rest of our party partners on the boat, eight of us. This was followed by drinks at the sports bar. We retired early that night since our River Walk tour was picking us up at 8:30 AM.

Thursday - August 5th, 2004

The bus picked us up for the River Walk tour at 8:30 AM.

We took this tour based on another trip report on this board and it was WELL worth it. It was $85 a person but again, a great trip.

We picked up some people from other resorts and headed out. The trip was about an hour inland into the mountains. It was a great opportunity to see more of the country and its people. Some of the views in the mountains were truly breathtaking. There were so many plants and trees everywhere.

Our driver was good, a little annoying at times but overall an enjoyment to be with. He stopped many times en route and picked off different plants and weeds from the side of the road. He passed it back, gave us a chance to guess what it was, and then he would provide the answer and give us some background on the plant.

When we arrived at the Riverwalk, the guides took over. I was expecting that we would walk along side of the river up to some falls, little did I know that we were actually going to walk up the river in the river itself. This was very cool. The guides knew every little nook and cranny of the river and would stop to show us it. They were also very accommodating and helped each of the guests up the river. It was tricky and slippery at time to navigate but they helped everybody, every step of the way.

If you are planning to take this trip, it is highly recommended that you bring Teva type sandals, sandals that have a strap in the back. My wife did not have any and we ended up having to spend $45 at the gift shop prior to going. Little did we know that you can rent some shoes at Riverwalk for $3. It’s a huge potpourri of shoes that they offer but at least renting is an option.

They give you a little palapa to leave your belongings in prior to going up the river. It felt very safe. I would not plan on bringing anything up the river that you don’t want to get wet. They had another person that went up the river and video taped our walk. At the end of the trip, you have a chance to purchase a DVD of the tape for $40. Although they don’t record with a digital camcorder, the quality looked pretty good. We ended up buying one. They will deliver it to Sandals in the next few days. You specify when you are leaving Jamaica and they do the high priority discs first. They even gave us a customized cover on the DVD with my wife and I. They remove the original audio and dub in some reggae music. We are pretty happy with it. A little expensive but a nice memento.

My advice, do every part of the river that the guides show you. They are all a little different and great to experience. The last set of falls is really cool in that you actually go behind the falls and disappear from the rest of the group for a little while.

After the river walk, you go back to the palapas and eat lunch there. There is a choice of either fish or chicken and either one was very good. They also have a bar on site there if you want to grab a beer.

We got back on the bus and headed back to Sandals and arrived at about 3:15. It’s a pretty full day.

We ate dinner at the 4 C’s later that night. It wasn’t too bad. The menu was a little lite but that’s the focus of the restaurant. I believe that it’s more for calorie counting individual’s etc. I had the sugar cane tuna and was surprised on the portion size. Although they may tout low calorie, healthy food, the portions were generous.

Friday - August 6th, 2004

Our last day :-(

We spent our last day trying to enjoy the resort as much as possible. We took the snorkel boat out. This was great. They take you just offshore from the resort but we had no complaints, we saw plenty. We did bring our own mask/snorkel so I don’t know the quality of Sandal’s equipment but their fins were fine.

We went to the swim up bar and had some drinks there. We got some final gifts at the gift shop, etc.

During the day, they started to build a stage on the beach in front of the Sundowner block. We didn’t know when we planned our trip (but found out when we got there) that August 6th is Jamaica’s Independence Day. They were setting up for a huge on-site party to be held that night.

We went to the party later on. Sandals has to be commended, they did an outstanding job. Although I did get tired of being told to “make some noise” every five minutes by the playmakers, the entertainment and food were terrific. They setup a buffet right on the beach and put the tables out there too. And of all places (on the beach), this was the first time (aside from our room and off-resort) that we were able to get a bottled Red Stripe.

The entertainment was good. Besides the group participation stuff, they had a limbo dancer (amazing), a steel drum band, a guy who danced on his hands and also did bamboo dancing and a fire breather guy as well. Really, really good show.

The show ended at 10:00 and we went back to the bar to say our good-bye’s to many of our new friends. Our flight was scheduled to leave at 10:45 AM the next day. Sandals will set up all of the transportation for you. They wanted us at the airport at 8:45, so they picked us up at 7:00 AM and they wanted our bags out in front of our room at 6:00 AM, a brutal dose of “Welcome back to reality”.

Saturday - August 7th, 2004

Not much to tell here. We called for room service as soon as we woke up so we could get some food in our stomachs before we left.

Long day. Montego Bay to Orlando, Atlanta and finally San Diego.

In summary, a great trip. I was very impressed with the resort, it’s staff and most of all the country itself.

One other thing that I didn’t note above is that we received rain 5 days out of 7. It always rained later in the day (around 2:00 – 4:00 or so) so if you go during the rainy season and you want sun, get it early. The clouds tend to roll in later in the day.

We definitely were very happy with our choice and would not hesitate to go again.

Thanks to all of the others on this site who provided other trip reports because they certainly helped us. And thanks to John Gall for all of his advice.

Erick
 

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